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Terms of Use

Effective date: 13th February, 2025

These Terms of Use (“Terms”) govern your use of the website https://www.mindamend.com (the “Website”) and the purchase and use of any digital products or services offered through it.

The Website is operated by Business Brainwaves Ltd, a company registered in England and Wales (Company number: 13917383) with registered office at 25 Meadow Sweet Road, Rushden, NN10 0GA, United Kingdom (“we”, “us”, or “our”).

By accessing this Website or purchasing any product, you agree to be bound by these Terms.

1. Contract Formation

By placing an order through our Website, you are making an offer to purchase the selected product(s).

A legally binding contract is formed only when:

  • We send you an order confirmation email; and

  • Payment has been successfully processed.

We reserve the right to refuse or cancel any order before acceptance.

2. Eligibility

You must be at least 18 years old to purchase products from this Website.

By placing an order, you confirm that:

  • You are legally capable of entering into binding contracts; and

  • The information you provide is accurate and complete.

3. Digital Products and Delivery

Our products consist primarily of digital audio files and related downloadable content.

Upon successful payment:

  • Download links and/or account access will be provided electronically.

  • Delivery is deemed complete when download access is made available.

You are responsible for ensuring that:

  • Your email address is correct;

  • Your device is capable of downloading and playing digital audio files.

We are not responsible for failure to receive delivery where incorrect details were supplied by you.

4. Refunds and Cancellation

4.1 60-Day Refund Policy

We offer a voluntary 60-day refund guarantee for digital purchases. Refund requests must be submitted within 60 days of purchase.

Refunds are processed at our discretion in accordance with this policy.

4.2 Statutory Rights (UK Consumers)

Under the Consumer Contracts Regulations 2013, you may have a 14-day right to cancel digital content purchases unless:

  • You have expressly consented to immediate download; and

  • You have acknowledged that you lose your right to cancel once download begins.

By purchasing digital content and initiating download, you acknowledge that immediate performance begins and that you may lose your statutory cancellation right.

This does not affect your rights under the Consumer Rights Act 2015 if the product is faulty or not as described.

5. Licence and Intellectual Property

All content available on this Website, including audio files, text, graphics, branding, and design, is owned by or licensed to Business Brainwaves Ltd and is protected by copyright and intellectual property laws.

When you purchase a product, you are granted a limited, non-exclusive, non-transferable licence to:

  • Download and use the product

  • For personal, non-commercial use only

You may not:

  • Resell, redistribute, share, sublicense, or broadcast the products

  • Upload the products to file-sharing platforms

  • Use the products for commercial gain without written permission

All rights not expressly granted are reserved.

6. User Accounts

If you create an account on the Website:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately of any unauthorised use.

  • You are responsible for all activity occurring under your account.

We reserve the right to suspend or terminate accounts where these Terms are violated.

7. Acceptable Use

You agree not to:

  • Use the Website in any unlawful manner

  • Attempt to interfere with Website security

  • Circumvent digital rights protections

  • Upload malicious code or attempt unauthorised access

We may suspend access where misuse is detected.

8. Payments

Payments are processed via third-party providers including Stripe and PayPal.

We do not store or process your payment card details.

All payment processing is subject to the relevant provider’s terms and privacy policy.

You agree that we are not liable for errors or failures caused by third-party payment processors.

9. Website Availability

We aim to keep the Website available at all times but do not guarantee uninterrupted access.

We may:

  • Suspend or restrict access for maintenance

  • Modify or withdraw features

  • Update content at any time

We are not liable for temporary unavailability.

10. Limitation of Liability

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

To the maximum extent permitted by law:

  • Our total liability for any claim arising out of your purchase shall not exceed the amount paid for the relevant product.

  • We are not liable for indirect, consequential, or incidental losses including loss of profit, business interruption, or data loss.

Digital products are provided “as is” without guarantees of specific outcomes.

11. Health and Wellbeing Disclaimer

Our products are designed for general informational and relaxation purposes.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have any medical concerns, you should consult a qualified healthcare professional.

12. Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal data.

13. Links to Third-Party Sites

The Website may contain links to third-party websites. We are not responsible for:

  • The content of third-party websites

  • Their terms or privacy practices

Accessing such sites is at your own risk.

14. Force Majeure

We shall not be liable for failure or delay in performing obligations due to events beyond our reasonable control, including but not limited to:

  • Internet outages

  • Natural disasters

  • Government actions

  • Payment processor disruptions

15. Changes to These Terms

We may update these Terms from time to time.

Changes will take effect once published on the Website.

Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Assignment

We may transfer our rights and obligations under these Terms to another organisation. Your rights under these Terms will not be affected.

You may not transfer your rights under these Terms without our written consent.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident elsewhere in the UK or EU, you may also have rights to bring proceedings in your local courts.

19. Contact Information

If you have any questions regarding these Terms, please contact:

Business Brainwaves Ltd
Email: legal@mindamend.com

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